Refund policy

Refunds depend on product type, service scope and delivery stage.

This policy outlines general refund principles for SaaS subscriptions, software licenses, IT development, OTT setup, customization and digital services.

SaaS

Subscriptions

Subscription refunds may depend on plan terms, usage, billing cycle, trial availability and applicable product-specific conditions.

Services

Development work

Custom development, setup, deployment and consulting work may be non-refundable once work has started or deliverables have been provided.

Review

Case-by-case handling

Refund requests can be reviewed through contact@westbridgeholdings.live with invoice details and reason for the request.

Business Assistant